- 1What is the delivery cost?
All of our products are without additional shipping costs for Hong Kong.
- 2What should I do if I have a problem with a product?
All of our products have a 1 year guarantee and are of the highest quality. We are happy to help quickly and directly via the
E-mail. - 3How long have your products warranty?
All of our products are guaranteed for one year if handled and used correctly.
- 4Is it possible to ship abroad (outside of China)?
TAPP Water Products:
We are only allowed to sell TAPP Water products in Hong Kong.
For China Mainland please go to this homepage:
Shenzhen QIOU Technology Ltd.
GERNATY Products:
We are allowed to sell GERNATY products worldwide, except for Europe.
All other products we sell worldwide without restrictions. - 5Can I also buy a large amount from you?
If you order a large number of items, please contact us directly using with E-mail.
