這是一個示例頁面。
Overview
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.要獲得退貨資格，您的商品必須未使用且狀況與您收到的商品相同。 它還必須採用原包裝。
有幾種類型的貨物可以免除退貨。 易腐物品，如食品、鮮花、報紙或雜誌，不能退貨。 我們也不接受私密或衛生用品、危險材料或易燃液體或氣體的商品。
其他不可退貨物品：
- 禮品卡
- 可下載的軟體產品
- 一些健康和個人護理用品
為了完成您的退貨，我們需要收據或購買證明。
請不要將您的購買發回給製造商。
在某些情況下，只能獲得部分退款：
- 有明顯使用跡象的書籍
- 已打開的CD、DVD、VHS磁帶、軟體、視頻遊戲、盒式磁帶或黑膠唱片。
- 任何未處於原始狀態的物品，由於非我們的錯誤原因而損壞或丟失部件。
- 任何在交貨後超過30天退回的物品
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.如果您獲得批准，則您的退款將被處理，並且在一定天數內，您的信用卡或原始付款方式將自動應用到您的信用卡或原始付款方式中。
延遲或遺漏退款
如果您尚未收到退款，請先再次檢查您的銀行帳戶。
然後聯繫您的信用卡公司，可能需要一些時間才能正式發佈您的退款。
接下來，請與您的銀行聯繫。 在發放退款之前，通常需要一些處理時間。
如果您已完成所有這些操作，但仍未收到退款，請通過{電子郵件位址}與我們聯繫。
特價商品
只有正價商品可以退款。 促銷商品不能退款。
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.如果商品在購買時未被標記為禮品，或者禮品贈送者已將訂單運送給自己稍後送給您，我們將向禮品贈送者發送退款，他們會瞭解您的退貨情況。
Shipping returns
You must return the Products with the original packaging and the return order label to us at your expense within 14 calendar days of your notice of cancellation, ensuring that you obtain proof of posting for your own records. Note that if you fail to package the goods adequately to avoid damage in transit or fail to take reasonable care of the goods we might not be able to accept their return. Otherwise, on receipt of the goods in undamaged condition we will refund the full purchase price to the card or method you originally used for the purchase.Important: Before you want to send a product back to us, you must contact us by email at . You will then receive a return code. This must be visibly attached to the package. We don’t accept any returns without this code! Please understand.
8.6 Details of your right to cancel and an explanation of how to exercise it are provided with the Dispatch Confirmation.
8.7 As a consumer, you will always have legal rights regarding cancellation in relation to Products that are faulty or not as described. These legal rights are not affected by the TAPP Water product guarantee. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards Office.
您將負責支付退回物品的運費。 運費不予退還。 如果您收到退款，退貨運費將從您的退款中扣除。
根據您的居住地，您交換的產品到達您的手中所需的時間可能會有所不同。
如果您要退回更昂貴的物品，您可以考慮使用可跟蹤的運輸服務或購買運輸保險。 我們不保證我們會收到您退回的物品。
